Reference

Privacy Policy for Your padi8 Account

padi8 Privacy Policy explains how we collect, use and protect details connected with your account, wallet activity and device access.

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padi8 Privacy Policy for Your padi8 Account
HELP WITH PRIVACY

Ask About Account Data Directly

A clear contact route matters when you want to understand a data record or correct an account detail.

Account questions Ask us which account details are held, why phone verification is needed and how…
Wallet records For DANA, OVO, GoPay or QRIS questions, share the payment reference, approximate time and…
Access requests Use the same support route to ask for a copy, correction or removal assessment…
DATA HANDLING

Inside padi8 Privacy Controls

We apply the Privacy Policy to the practical moments that shape your account: creating access, checking a wallet result, opening a mobile lobby and contacting support.

Account details

We may handle your name, contact details, phone verification result and account identifiers to create access and respond to requests.

Wallet references

DANA, OVO, GoPay and QRIS can return payment status, reference numbers and timestamps.

Cookies

Cookies or similar device storage can keep a session active, remember a language choice or support basic page function.

Device security

We may record device, browser and sign-in signals to protect your account from unusual access.

Retention

We keep personal and transaction records only while they serve account operation, payment tracing, dispute handling or a legal requirement.

Your requests

You can ask for access, correction or a review of how your personal data is used by contacting support with…

Privacy Policy Answers For padi8

The questions below focus on the data decisions you are most likely to consider before opening or using an account. Each answer connects the Privacy Policy with a real account step, local wallet record or device action, so you can decide what to share and how to contact us. Access and requests remain subject to local law.

The padi8 Privacy Policy covers account details, phone verification, device and sign-in signals, cookies, support messages and payment references. It explains why we use each category, how long records may be kept and how you can ask about access or correction where local law permits.

DANA and QRIS can provide a payment reference, status and time connected with your account activity. We use those details to match a receipt, investigate a pending result and answer a support question. The Privacy Policy does not require you to send a wallet PIN or one-time code.

Contact our support route with your account identifier and clearly ask for a copy of the personal data covered by the Privacy Policy. We may verify account control before sharing details. If some records cannot be supplied, we will explain the reason that applies where local law permits.

Yes, you can ask us to correct an inaccurate name, contact detail or account record. Include the detail you believe is wrong and the replacement value, but do not include your password. We may request phone verification before changing information that controls account access.

Cookies and similar storage can support login sessions, remember a language setting and keep policy pages functioning on your device. Browser settings let you remove or restrict them. If necessary storage is blocked, the account path or wallet status display may not work as expected.

We keep payment references and related account records while they support payment matching, dispute handling, account administration or a legal duty. The Privacy Policy does not promise one fixed period for every record. We assess continued storage according to the purpose and applicable local law.

Use our account support route and include your account identifier, the subject of your question and any relevant DANA, OVO, GoPay or QRIS reference. We will use only the details needed to locate the matter. Never send a password, PIN or one-time authentication code.

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